Advanced Moving & Storage, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at chicagomoving.com or contact us to inquire about or use our services.

Please read this policy carefully. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Home or business address
  • Details about your move (origin, destination, dates, special requests)
  • Any other information you submit through our quote request forms or contact forms

Information Collected Automatically When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring URLs
  • Device information

This information is collected through cookies and similar tracking technologies to help us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide moving quotes
  • Schedule and coordinate your move
  • Communicate with you about your service, including confirmations and updates
  • Improve our website, services, and customer experience
  • Send relevant promotional communications, if you have opted in to receive them
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering our services, such as scheduling software, CRM platforms, or marketing tools. These parties are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to applicable legal requirements
  • Opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in any email we send

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Advanced Moving & Storage, Inc. 1159 N Ellis St Bensenville, IL 60106

Phone: (630) 216-8637

Business Hours: Monday – Friday: 8:00 AM – 5:30 PM Saturday: 8:00 AM – 2:00 PM